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Help & Support

Find answers to common questions or reach out to our team. We are here to help you get the most out of VCPeer.

Frequently Asked Questions

VCPeer is the Glassdoor for venture capital. We provide a platform where founders can anonymously share their experiences with VCs, including reviews, term sheet data, and interaction reports. Our goal is to bring transparency to the fundraising process.
Any founder or startup operator who has interacted with a VC firm can submit a review. We verify reviewers through their work email to ensure authenticity. All reviews are anonymous — your identity is never revealed to VCs.
Your identity is never shared with VCs or other users. We architect our systems so that reviews cannot be traced back to individuals. We use anonymized user IDs internally and never expose reviewer details in our API or interface.
The Peer Score is a 0-100 composite metric that reflects a VC's overall reputation based on multiple factors: average ratings, responsiveness, terms fairness, ghosting rate, and review volume. Higher scores indicate better founder experiences.
Core features like reading reviews, browsing VCs, and submitting reviews are completely free. We offer a Pro plan for founders who want advanced features like the Raise Tracker, API access, priority support, and detailed analytics.
Yes. VCs can claim their profile and post official responses to reviews. This creates a fair two-sided dialogue. However, VCs cannot see reviewer identities or request review removal (unless a review violates our content policy).
All reviews go through automated quality checks for spam, duplicates, and policy violations. Additionally, the community can flag reviews for manual review. We have a strict content policy — no personal attacks, defamation, or revealing confidential deal terms.
Yes. You can edit your review at any time from your dashboard. You can also delete it entirely. Once deleted, the review and all associated data are permanently removed within 24 hours.
Term sheet data is self-reported by founders. While we cannot independently verify every data point, we cross-reference submissions with market benchmarks and flag outliers for review. The aggregated data provides directional guidance, not absolute truth.
The ghosting rate is the percentage of reported interactions where a VC stopped responding without providing a formal decision (pass, reject, or offer). It is calculated from interaction reports submitted by founders.
Yes. Pro users can generate API keys to access VC data programmatically. Our API supports querying VCs, reviews, sectors, and benchmarks. See the Developers section for full documentation.
You can suggest a new VC from the Submit page. Fill in the basic details and we will add them to our database within 48 hours. Once listed, you can immediately submit your review.
Our primary data comes from founder-submitted reviews, term sheets, and interaction reports. We supplement this with public data from SEC filings, Crunchbase, and VC firm websites for factual details like AUM, portfolio companies, and team information.
Use the flag button on any review to report inaccuracies or policy violations. For platform bugs, email [email protected] with a description and screenshots. We typically respond within 24 hours.
Go to Settings > Account > Delete Account. This permanently removes your account, profile data, and de-links your reviews (they remain anonymous but are no longer tied to your user record). This action cannot be undone.

Contact Us

Cannot find what you are looking for? Reach out directly and we will get back to you within 24 hours.

[email protected]